PRIVACY NOTICE

Last Updated: 16.07.2025

TL;DR

We only collect the data you choose to share with us (like your name and contact details), and we use it to deliver and improve our services. We never sell your data, and you can request access or deletion anytime. Read on for the full details.

PRIVACY POLICY

 

Qflux (“Qflux,” “we,” “us,” or “our”) is dedicated to safeguarding your personal information and respecting your privacy rights. If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at contact@qflux.co.

 

This Privacy Policy outlines how we collect, use, and protect your information when you:

• Visit our website qflux.co
• Interact with us through sales, marketing, or events.

 

For clarity:

• “Website” refers to any Qflux-owned site linking to this policy.
• “Services” includes our Website, along with any related offerings such as sales, marketing, or events.

Our goal is to transparently explain what data we collect, how it’s used, and your rights regarding your information. If you disagree with any part of this policy, please refrain from using our Services. We encourage you to review this Privacy Policy carefully to understand our practices.

TYPES OF INFORMATION WE COLLECT

Personal Information You Provide

We collect personal information that you voluntarily provide when you interact with Qflux. This includes when you contact us, request information about our services, or engage with our website. The types of personal information we collect may include your name, email address, phone number, company name, mailing address, project details, and other information you choose to provide.

 

You are responsible for ensuring that any personal information you submit is accurate and up to date. If your information changes, please notify us so we can update our records.

 

Information Collected Automatically

When you visit or use our website, we automatically collect certain technical information about your device and browsing activity. This does not directly identify you but helps us operate and secure our services. The data we collect includes:

• Device and connection details, for example, your IP address, browser type, operating system, and device identifiers.
• Usage information like pages visited, time spent on the site, and interactions with features.
• Diagnostic data, including error reports and performance logs.
• Approximate location, derived from your IP address or device settings (if enabled). You can disable location permissions in your device settings, but some features may not work properly as a result.

 

We use cookies and similar tracking technologies to gather this information. For more details, please see our Cookie Policy.

HOW WE USE YOUR INFORMATION

We process your personal information collected through our website based on valid legal grounds as required by applicable data protection laws. These include processing necessary for the performance of a contract with you, processing required to comply with our legal obligations, processing carried out for our legitimate business interests (where these interests are not overridden by your rights), and processing conducted with your consent where appropriate.

 

Under European data protection regulations (GDPR), Qflux generally acts as a “data controller” – meaning we determine the purposes and means of processing personal data. However, when providing services to business customers under a data processing agreement, we act as a “data processor” handling personal data on behalf of and according to the instructions of our business customer, who serves as the data controller in such cases.

 

We use the personal information we collect through our website for the following business purposes:

• Order Processing & Management: we use your information to process, fulfill, and manage your orders, including payments, returns, and exchanges made through our Website.
• Service Delivery: your information helps us provide and deliver the services you request from us.
• Customer Support: we use your details to respond to your inquiries, troubleshoot issues, and provide support related to our Services.
• Marketing Communications: with your consent (where required), we or our marketing partners may send you promotional messages about our products, services, and offers. You can opt out of these communications at any time (see “Your Privacy Rights”).
• Personalized Advertising: we may use your information to display relevant ads tailored to your interests and location, and to measure their effectiveness. This may involve working with third-party advertising partners.
• Business Improvements: we analyze aggregated, anonymized data to identify trends, assess campaign performance, and enhance our Website, products, and user experience.

WHEN AND WHY WE SHARE YOUR DATA

We only share your personal information in specific circumstances, including when you give us permission, when required by law, to provide our services, to protect your rights, or to meet our business obligations.

 

We may process or share your data based on these legal grounds:

1. We will share your information when you give us explicit permission to use it for specific purposes.
2. We may use your personal information when it supports essential business operations. For example, improving the performance of our website, responding to user requests, or analyzing service usage always in a way that respects your rights and privacy.
3. When you enter into a contract with us, we will process your information as required to fulfill our contractual obligations to you.
4. We disclose information when required by law, including in response to valid legal requests like court orders or government demands.
5. We may share information when necessary to investigate wrongdoing, prevent harm, address security issues, or participate in legal proceedings.

 

We may process or share your personal information in these situations:

 

1. If our business undergoes a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
2. We work with trusted service providers who assist with operations like payment processing, data analysis, email delivery, website hosting, customer support, and marketing services. These providers may use tracking technologies to analyze website usage and are contractually obligated to protect your data and only use it as we instruct.
3. We may share information with select business partners to offer you relevant products, services, or promotions.
4. Any information you share in public areas of our website (comments or posts) may be visible to other users and could remain publicly available. Other users may see your activity and profile details.
5. We never sell your personal information to third parties for their own marketing purposes without your explicit consent. All data sharing follows strict agreements to protect your privacy.

OUR TRUSTED PARTNERS AND VENDORS

We only share your information with these specific types of organizations:

1. Advertising networks
2. Communication platform providers
3. Cloud service companies
4. Data analysis services
5. Website performance trackers
6. Product development tools
7. Marketing and sales systems
8. Web hosting providers
9. Payment processing services

 

If we’ve handled your information based on your permission and you want to withdraw that permission, please contact us using the information in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section below.

COOKIES AND TRACKING TECHNOLOGIES WE USE

Yes, we use cookies, web beacons, pixels, and similar tracking technologies to collect and store information. For details about how we use these technologies and how you can manage your cookie preferences, please see our Cookie Policy.

DATA RETENTION PERIODS

 

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law (for tax, accounting, or legal compliance). We retain your personal data only as long as necessary to fulfill the purposes described in this policy, including compliance with tax, legal, and business record-keeping requirements. This typically means retaining client and project information for up to 3 years unless a longer retention period is required by law or contract.

 

Once we no longer need your information for business purposes, we will either:

 

• Permanently delete it
• Anonymize the data so it can no longer identify you

 

If immediate deletion isn’t possible (for example, when data exists in backup systems), we will securely store the information and prevent any further processing until we can properly delete it. This ensures your data remains protected throughout its entire lifecycle with us.

HOW WE SECURE YOUR DATA

We maintain comprehensive security measures to protect your personal information, combining technical safeguards with organizational protocols. While we implement industry-standard protections like encryption and access controls, it’s important to understand that no digital security system can be completely invulnerable. Despite our best efforts, we cannot guarantee that unauthorized parties won’t find ways to bypass our security measures. When you transmit personal information through our website, we strongly recommend doing so only through secure networks. We continuously work to strengthen our defenses against evolving threats, but users should be aware that all online data transfers carry some degree of inherent risk.

CHILDREN’S PRIVACY

We do not intentionally collect data from or target children under 18. By using our website, you confirm you are either at least 18 years old or the parent/guardian of a minor user with full consent for their usage. If we discover we’ve collected personal information from underage users without proper consent, we will immediately disable the account and delete the data from our systems. To report any concerns about underage data collection, contact us at  contact@qflux.co.

YOUR DATA RIGHTS AND CHOICES

Depending on your location, you may have specific rights regarding your personal data. Residents of the European Economic Area (EEA), United Kingdom (UK), and certain other regions are entitled to particular protections under applicable privacy laws.

 

You may have the right to:

1. Access and receive a copy of your personal information we hold
2. Request correction of inaccurate or incomplete data
3. Ask us to delete your personal information in certain circumstances
4. Restrict how we process your data
5. Receive your data in a portable format (where applicable)
6. Object to certain processing activities

 

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with relevant data protection laws.

 

If we process your information based on consent, you may withdraw that consent at any time. Please note this withdrawal won’t affect processing that occurred before you withdrew consent, nor will it impact processing based on other legal grounds.

 

If you believe we’re handling your personal data improperly (for EEA/UK residents), you may lodge a complaint with your local data protection authority. Contact information can be found through the following links:

EEA/UK Authorities

Swiss Authority

DO-NOT-TRACK (DNT) FEATURES

Many browsers and mobile systems offer a Do-Not-Track (DNT) setting that allows you to indicate your preference regarding online tracking. However, there is currently no industry-wide standard for interpreting or implementing DNT signals. As a result, our systems do not recognize or respond to DNT requests from browsers or other tracking preference signals at this time.

 

Should a universally accepted DNT standard emerge in the future that requires compliance, we will update this privacy notice accordingly to reflect any changes in our practices. Until such standards are established, we recommend reviewing our Cookie Policy and Privacy Settings for alternative ways to manage your privacy preferences.

CALIFORNIA PRIVACY RIGHTS

California residents have specific privacy rights under state law. The “Shine the Light” law (California Civil Code Section 1798.83) entitles California users to request, once per year and free of charge, information about personal data we disclosed to third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties. To make such a request, please contact us in writing using the information provided below.

 

Additionally, California residents under 18 years old with registered accounts may request removal of content they have publicly posted on our website. Such requests must include the email address associated with the account and a statement confirming California residency. While we will ensure the content is no longer publicly visible, please understand that complete removal from all our systems (including backups) may not be immediate.

CCPA PRIVACY NOTICE

Under California law, a “resident” is defined as:

 

1. Any person physically present in California for more than a temporary purpose, or
2. Any California domiciliary temporarily outside the state.

 

All others are considered “non-residents.” If you qualify as a California resident under this definition, specific rights and obligations apply to how we handle your personal information.

 

Types of Personal Data We Gather

Over the last year, we have collected these categories of personal information:

We do not collect:

• Protected classifications (e.g. gender, birthdate)
• Commercial or payment information
• Biometric data
• Browsing history or behavioral tracking
• Sensory or audio/visual data
• Employment or education records (outside of job applicants)
• Inferences used to build personal profiles

 

We may obtain personal information beyond the specified categories through various interactions, including in-person contacts, digital communications, phone conversations, and written correspondence. These interactions typically occur when you engage with our customer support services, participate in surveys or promotional contests, or when we facilitate service delivery and respond to your inquiries. Such information helps us improve and personalize your experience with our services.

HOW WE USE AND SHARE YOUR PERSONAL INFORMATION

At Qflux, we may collect and share certain personal information to improve your experience and enhance our services. Especially in connection with marketing, analytics, and social media engagement.

We do this through:

1. Targeting and marketing cookies: these cookies help us deliver content and ads tailored to your interests and measure the effectiveness of our marketing efforts.
2. Social media cookies: these are used when you interact with social media features on our site, sharing or liking content.
3. Beacons, pixels, and tags: These small pieces of code allow us to better understand user behavior, track conversions, and optimize our communications.
4. Social media plugins (e.g., Instagram, Behance, Dribbble, LinkedIn, and others). Our website may include interactive features like “Like” or “Share” buttons. When you use them, they may collect your IP address and information about the page you’re visiting. In some cases, a cookie may be placed to ensure the feature works properly. If you’re logged in to a social media platform while interacting with these features, that interaction may be linked to your social media profile. To avoid this, consider logging out of those platforms before browsing our site. These plugins are either hosted directly on our website or by third parties, and your interactions with them are governed by the privacy policies of the respective platforms. By using these features, you consent to the transfer of your data to the corresponding social media service. Please note: Qflux does not control the scope or further processing of this data by third-party platforms.

For more details about how we collect and share information, please refer to the rest of this Privacy Policy. If you have questions or wish to exercise your data rights, you can contact us at contact@qflux.co or via our contact form at https://qflux.сo/contact-us.

If you are acting through an authorized agent, please note that we may request proof of authorization before processing any opt-out or data access request.

WILL YOUR INFORMATION BE SHARED WITH ANYONE ELSE?

We may share your personal information with trusted service providers under strict contractual agreements. These providers are for-profit entities that process data on our behalf. Your information may also be used for our legitimate business purposes, including internal research and technological development, this does not qualify as “selling” your data.

In the past 12 months, Qflux has shared the following categories of personal information with third parties for business or commercial purposes:

Category B: Personal details under the California Customer Records law, covering your name, contact information, education, employment history, and financial data.

For details on third-party recipients, see “Who Will Your Information Be Shared With?”

Qflux has not sold any personal information in the past 12 months and will not sell user data in the future.

YOUR RIGHTS REGARDING YOUR PERSONAL DATA

At Qflux, we believe you should have full visibility and control over your personal information. Depending on your location and applicable data protection laws, you may have the following rights:

• Right to Request Deletion

You can request that we delete the personal information we’ve collected about you. We will honor your request unless legal exceptions require us to keep the data – specifically to comply with legal obligations, prevent unlawful activity, or protect another individual’s rights (e.g., freedom of speech).

• Right to Know and Access

You have the right to request details about how we collect and use your personal data. Specifically, you may ask to know:

1. Whether we are collecting and processing your personal information
2. The categories of personal information we collect
3. The sources from which we collect your information
4. The purposes for which we use your information
5. Whether we sell or share your personal information with third parties
   The categories of personal information that have been sold or disclosed for a business purpose
6. The categories of third parties to whom your information was sold or disclosed
   The business or commercial purpose behind collecting or selling your personal information

Under applicable laws, we are not required to fulfill requests to provide or delete de-identified consumer information, nor to re-identify individual data for request verification purposes.

YOUR PRIVACY RIGHTS ARE PROTECTED

We uphold your right to exercise privacy choices without facing any form of discrimination.

IDENTITY VERIFICATION PROCESS

We verify all requests by matching submitted information against our existing records. This may require you to provide specific details we have on file or confirmation through your registered contact methods (email/phone). Additional verification data is immediately deleted after processing. We only request necessary information to prevent fraud and fulfill legal obligations.

You may:

1. Object to processing of your personal data
2. Request correction or restriction of inaccurate information
3. Appoint an authorized agent (with valid CCPA documentation)
4. Opt-out of future personal data sales (processed within 15 days)
5. Submission Methods

All requests must be submitted via:

contact@qflux.co

Denied requests will receive written justification within 45 days. Appeals may be submitted through the same channels. This process complies with CCPA, GDPR, and other applicable privacy frameworks.

PRIVACY NOTICE UPDATES

We may revise this notice periodically to comply with legal requirements. The updated version will be marked with a new “Revised” date and take effect immediately upon posting. For significant changes, we’ll notify you through prominent website notices or direct communication. Stay informed by reviewing this notice regularly.

HOW TO CONTACT US ABOUT THIS POLICY

If you’re located in the European Economic Area, the data controller responsible for your personal information is Qflux. You can contact us directly with any questions or concerns about how we handle your data via:

Email: contact@qflux.co

HOW TO REVIEW, UPDATE, OR DELETE YOUR DATA

Depending on the laws in your country, you may have the right to access, correct, or delete the personal information we’ve collected from you. To submit a request, please fill out the contact form at: https://qflux.co/contact-us

If you’d like us to delete your personal data, please reach out through our contact form or send an email to contact@qflux.co